Inclement Weather Policy
In the event of inclement weather, my #1 priority will be safety. I will in no way jeopardize the health and/or safety of myself or of a client.
1) In the event that current or forecasted weather presents unsafe road conditions, prior to a scheduled session, that session may be rescheduled to a mutually agreed upon date and time.
2) In the event that current or forecasted weather presents unsafe road conditions, during to a scheduled session, that session may be ended early, and completed at a mutually agreed upon date and time.
3) In the event that weather has a potential impact on the outcome of the session, i.e. a shoot in the rain, snow, or high wind, etc., I will explain to the client, to the best of my ability, the potential negative effects the current weather conditions may have on the quality of the images. The client must then assume all risk for the outcome of the shoot.
All sessions are booked on an appointment basis.
The booking fee is due on signing this agreement (Booking Fee is 20% of the amount agreed with a maximum of $500), with the balance of the amount agreed due 21 days before the day of the session. In the event of the Clients canceling the session for whatever reason the booking fee is non-refundable. It will be considered as liquidated damages to Alex Comeau Photography. If the session is canceled for whatever reason within 7 days of the day of the session, the entire amount may be non-refundable at the Alex Comeau Photography's discretion and may be considered as liquidated damages to Alex Comeau Photography. If Alex Comeau Photography is unable to perform the services outlined above, the Clients will be notified at Alex Comeau Photography's earliest opportunity, and if it is not possible to reschedule, all fees paid to Alex Comeau Photography will be refunded. Any fees returned or refunded by Alex Comeau Photography for any reason whatsoever will be returned by check to the individual who made the payment, which in some cases may not be the Clients themselves.
Alex Comeau Photography has a zero-tolerance harassment policy. The client agrees to accept full responsibility for themselves and anyone else present. Any conduct which can be construed as dangerous, harmful, hurtful, intimidating, harassing, threatening or unlawful may be considered grounds for termination of this agreement. If at any time Alex Comeau Photography feels threatened, intimidated, or harassed by the clients or anyone else present, Alex Comeau Photography may, at its discretion, terminate the contract and the client agrees to forfeit all fees paid to Alex Comeau Photography, which may be considered as liquidated damages to Alex Comeau Photography.
I expect a client to be 100% happy with the outcome of their session. I strive to deliver the type of results that a client can't wait to tell their friends and family about. I promise to ensure that the product and service that you receive from me will 100% satisfy you. If any fault of mine results in a client being less than 100% satisfied, I will reshoot as many times as necessary to give that client satisfaction! *
* My fault extends to things like lost memory cards, dead batteries, etc, things that I can control and would reasonably be expected to prevent. This quality promise does not extend to things that are beyond my control, such as weather, environment, subject, etc.